Cancellation Requests

All cancellations must be submitted in writing via email or our customer support portal.

Refund Policy

Refunds are processed based on the cancellation date relative to the travel date:

30+ days before departure: 90% refund.

15–30 days before departure: 50% refund.

Less than 15 days before departure: No refund.

Refunds for third-party services (hotels, airlines, etc.) are subject to their policies.

Non-Refundable Components

Certain services (e.g., promotional packages, tickets, and activities) may be non-refundable. This will be communicated during booking.

Processing Time

Refunds are processed within 7–21 business days after confirmation.

For further assistance, please contact us at [email/phone number].

Note: The policy may vary based on the package and destination.